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Details
Hiring Person/CompanyHiring as Individual
Company NameGM Enterprises
Type of AdJob Offer
Salary from25000
Salary to50000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
Here is a call center job description in simple words:
# Call Center Agent
*Job Summary*
Answer customer calls, solve problems, and provide excellent service.
*Key Responsibilities*
1. *Answer Calls*: Respond to customer inquiries and concerns via phone.
2. *Solve Problems*: Resolve customer issues and complaints in a professional manner.
3. *Provide Information*: Share product/service information and answer frequently asked questions.
4. *Meet Targets*: Achieve sales, customer satisfaction, and call handling targets.
*Requirements*
1. *Good Communication*: Clear and effective communication skills.
2. *Problem-Solving*: Ability to resolve customer complaints and issues.
3. *Patience*: Remain calm and composed under pressure.
4. *Basic Computer Skills*: Familiarity with computer systems and software.
*Work Environment*
1. *Call Center*: Work in a fast-paced call center environment.
2. *Shift Work*: Flexible to work varying shifts, including nights and weekends.
*Salary and Benefits*
1. *Competitive Salary*: Earn a competitive salary and benefits package.
2. *Incentives*: Receive incentives for meeting targets and delivering excellent service.
Listed by private user
GM Enterprises
Member since Dec 2019
See profile
Location
Pakistan
Ad id 1098933445
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