Description
Here are brief descriptions of job roles in the UK energy sector (electric and gas) that might be suitable for a freshman or entry-level candidate:
1. Energy Customer Service Representative
• Description: As a customer service representative, you will assist customers with their electricity and gas accounts, handle billing inquiries, provide tariff information, and support customers in resolving service-related issues.
• Skills Needed: Good communication skills, problem-solving abilities, and basic computer literacy.
• Typical Employers: Energy suppliers like British Gas, EDF Energy, or E. ON.
• Career Path: Opportunities to progress into supervisory roles or specialize in energy consultancy.