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Details
Hiring Person/CompanyHiring as Company
Company NameNationwide Company
Type of AdJob Offer
Salary from85000
Salary to95000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
Global Communication Systems required Technical Manager
Position: Technical Manager Duty Station: Karachi, Sub Office.
Reporting to: Country Director Salary: 85,000 to 95,000
Email: [redacted email address]
Mobile Number: (View phone number)
Duties
• Handle customer inquiries and complaints in a polite and professional manner
• Maintain records of customer interactions and transactions
• Take responsibility for addressing issues to prevent them escalating to the next stage.
• appropriate investigations are undertake issues raised by customers are fully addressed
• Provide comprehensive performance information/reports that can be used to monitor performance and highlight issues which have arisen from complaints
• Answer incoming calls and provide callers with the requested information
• Follow communication procedures and standards
Skills
• Excellent communication and customer service skills
• Ability to multi-task and work well under pressure
• Good problem-solving skills
• Knowledge of telephone systems and computer systems
Requirements
• Education : Bachelor and above
• Experience: 2 years and above in complaint management.
• Good communication skills
• Ability to handle customer enquiries in a polite and professional manner
• Ability to work with a team
• Ability to work under pressure
Listed by private user
Farhan Shah
Member since Nov 2023
See profile
Location
Pakistan
Ad id 1094816549
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