Description
Working as a salon receptionist or manager involves a mix of administrative tasks, customer service, and sometimes even marketing. Here’s a general overview of what the role might entail:
Key Responsibilities:
Customer Service:
Greeting clients and ensuring they feel welcomed.
Answering phone calls and responding to emails.
Scheduling appointments and managing the salon’s calendar.
Handling customer complaints and resolving issues.
Administrative Duties:
Maintaining client records and updating contact information.
Processing payments and managing the cash register.
Ordering and managing inventory, including beauty products and salon supplies.
Keeping track of staff schedules and managing time-off requests.
Staff Management:
Coordinating with stylists, technicians, and other staff members.
Training new staff and providing ongoing support and feedback.
Handling payroll and other HR-related tasks.
Salon Operations:
Ensuring the salon is clean, organized, and well-maintained.
Overseeing the implementation of salon policies and procedures.
Managing marketing efforts, including social media updates and promotions.
Financial Management:
Tracking sales and expenses.
Preparing financial reports and analyzing salon performance.
Implementing strategies to increase revenue and profitability.
Only call or whatsapp no olx chat.
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