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Details
Hiring Person/CompanyHiring as Company
Company NameMonarchy
Type of AdJob Offer
Salary from30000
Salary to45000
Career LevelMid-Senior Level
Salary PeriodMonthly
Position TypeFull-time
Description
We are seeking a dedicated Sales Development Representative to join our team. The ideal candidate will handle online customer queries, maintain sales records, generate leads, and ensure seamless communication across multiple platforms. This role involves direct interaction with customers to guide them, resolve inquiries, and help them make confident purchasing decisions
Key Responsibilities:
1. Online Customer Communication:
• Respond promptly to customer queries on Instagram, Facebook, WhatsApp, and other platforms.
• Provide accurate pricing, order status updates, and garment-related information.
2. Sales Management:
• Handle inquiries and convert leads into confirmed sales.
• Build and maintain a sales data sheet for all customer transactions and inquiries.
• Follow up with potential leads to maximize conversions.
3. Product Knowledge:
• Understand bespoke tailoring, fabric types, and garment customization processes.
• Explain product features, customization options, and benefits of bespoke tailoring to customers.
4. Lead Generation:
• Identify and attract potential customers by managing inquiries effectively.
• Ensure excellent customer service to foster repeat business and customer loyalty.
5. Collaboration:
• Work closely with the tailoring and design team to ensure accurate and timely responses to customer needs.
• Communicate customer preferences, special requirements, and deadlines to the team.
Requirements:
• Experience: Previous sales, customer service, or retail experience (preferred but not mandatory).
• Communication Skills: Excellent written and verbal communication skills in English and Urdu.
• Customer Service Orientation: A passion for understanding customer needs and delivering exceptional service.
• Tech Savvy: Familiarity with platforms like Instagram, Facebook, and WhatsApp for professional communication.
• Time Management: Ability to manage multiple queries and prioritize tasks effectively.
• Learning Ability: Willingness to learn about bespoke clothing, fabrics, and garment processes.
Listed by private user
ibelongtoisl
Member since Jul 2020
See profile
Location
Pakistan
Ad id 1097187153
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