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Details
Hiring Person/CompanyHiring as Company
Company NameShopHive
Type of AdJob Offer
Salary from20000
Salary to30000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
We are seeking a dedicated and professional Virtual Assistant to join our team as a the ideal candidate will have exceptional communication skills in English, both spoken and written, and a passion for helping customers. You will be responsible for providing excellent customer service through various channels.
Key Responsibilities:
Customer Support: Respond promptly and effectively to customer inquiries, complaints, and issues.
Product Inquiries: Provide accurate information about products, services, and promotions.
Problem Resolution: Identify and resolve customer issues, escalating complex cases to senior staff when necessary.
Data Entry: Maintain accurate records of customer interactions and transactions.
Feedback Collection: Gather customer feedback and relay insights to the relevant departments.
Collaboration: Work closely with other team members and departments to ensure a seamless customer experience.
Qualifications:
Language Skills: Excellent spoken and written English communication skills.
Technical Skills: Proficiency in using customer support software, CRM systems, and Microsoft Office Suite.
Problem-Solving Skills: Ability to think critically and provide effective solutions.
Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Time Management: Strong organizational skills and the ability to manage time effectively.
Additional Information:
This is a remote position with working hours from 7:00 PM to 3:00 AM (PST).
Email your resume at: [redacted email address]
Listed by private user
Muzammil Hussain
Member since Aug 2024
See profile
Location
Pakistan
Ad id 1091595533
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