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Details
Hiring Person/CompanyHiring as Individual
Company NameHooria Marquee
Type of AdJob Offer
Salary from60000
Salary to75000
Career LevelMid-Senior Level
Salary PeriodMonthly
Position TypeFull-time
Description
The Relationship Officer for the Wedding Marquee will be responsible for managing client relationships, overseeing event logistics, and ensuring a high standard of service delivery. This role requires strong communication, attention to detail, and the ability to anticipate client needs to ensure that weddings and events hosted at the marquee run smoothly and exceed client expectations.
#### **Key Responsibilities:**
1. **Client Interaction:**
- Establish and maintain strong relationships with couples, event planners, and other clients.
- Serve as the main point of contact for clients, addressing queries and providing personalized service.
- Conduct site visits and consultations to understand client needs, preferences, and vision for their event.
- Assist clients in selecting suitable wedding packages, decor, and event setup options that match their budget and style.
2. **Event Coordination:**
- Work closely with internal teams (design, catering, logistics, etc. ) to ensure the marquee is set up according to client specifications.
- Manage the timeline of events, ensuring everything is on schedule.
- Oversee the preparation, setup, and breakdown of the marquee, ensuring all aspects of the event run smoothly.
3. **Vendor Management:**
- Liaise with third-party vendors (caterers, florists, entertainers, etc. ) to coordinate services and deliveries.
- Ensure all vendor services are in line with the client’s expectations and timeline.
- Build and maintain a network of reliable, high-quality vendors to offer clients.
4. **Client Feedback & Aftercare:**
- Gather client feedback post-event to ensure satisfaction and improve future services.
- Address any concerns or issues raised by clients in a timely and professional manner.
- Ensure long-term client relationships are fostered, with the potential for repeat business and referrals.
5. **Sales & Marketing:**
- Promote the wedding marquee to potential clients through various channels, including social media, wedding fairs, and referrals.
- Assist in developing marketing materials and promotional content.
- Contribute to achieving sales targets and maximizing event bookings.
6. **Administrative Duties:**
- Maintain detailed records of client communications, contracts, and event requirements.
- Prepare and process contracts, invoices, and payments.
- Ensure compliance with legal, health, and safety regulations related to event hosting.
#### **Required Skills and Qualifications:**
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work under pressure and handle unexpected challenges.
- Experience in event planning or the wedding industry is preferred.
- Proficiency with event management software or CRM tools.
- A passion for weddings, events, and customer service.
- Flexibility to work on weekends and evenings as required by the nature of the events.
#### **Preferred Skills:**
- Knowledge of the local wedding industry and vendor network.
- A background in sales or business development is a plus.
- Creativity and a keen eye for design and detail.
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This role requires a blend of customer service, sales, and event management skills, along with a deep understanding of the wedding industry. The Relationship Officer is integral to creating a memorable and seamless experience for clients while also driving business success for the marquee venue.
Listed by private user
Muhammad Rehan
Member since Nov 2018
See profile
Location
Pakistan
Ad id 1097867630
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