Job Summary:
The Order Booker & Cleaner will play a dual role in the organization. As an Order Booker, the primary responsibility is to visit assigned clients or locations to take and process orders, ensuring customer satisfaction and achieving sales targets. In the Cleaner role, the individual will maintain cleanliness and organization of the workplace, ensuring a hygienic environment that aligns with company standards.
Key Responsibilities:
Order Booker Duties:
Customer Relationship Management: Regularly visit customers and retailers to take orders and ensure products are available.
Order Processing: Collect, record, and process customer orders using company systems or manually if needed.
Sales Target Achievement: Strive to meet and exceed sales targets by identifying opportunities and upselling products.
Market Insights: Gather and report feedback from customers regarding products, pricing, and promotions.
Inventory Checks: Coordinate with the inventory team to ensure sufficient stock levels for customers.
Payment Follow-Up: Ensure timely payment collections and maintain proper documentation.
Product Knowledge: Stay updated on product specifications, promotions, and pricing.
Customer Queries: Address customer inquiries and resolve any issues to ensure satisfaction.
