Description
We are a dynamic inventory company specializing in providing high-quality inventory and checkout inspections for rental properties. We pride ourselves on delivering exceptional service to our clients while maintaining a supportive and collaborative work environment for our team.
We are currently seeking a motivated and organized Administrative Staff Member to join our team. The successful candidate will play a key role in ensuring the smooth operation of our office and fostering strong relationships with both our staff and clients.
Key Responsibilities:
Answer and manage incoming phone calls, providing excellent customer service to clients and addressing their inquiries.
Maintain and organize the company calendar, scheduling appointments, meetings, and staff assignments efficiently.
Handle and resolve complaints or issues professionally and effectively, ensuring client satisfaction.
Liaise with members of the staff to facilitate communication and ensure the timely completion of tasks.
Assist in maintaining accurate records and documentation.
Perform general administrative tasks, including email correspondence and data entry.
Requirements:
Proven experience in an administrative or customer service role.
Excellent verbal and written communication skills.
Strong organizational and time management skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar tools.
Ability to handle complaints with professionalism and patience.
A proactive and adaptable approach to problem-solving.
A friendly and approachable demeanor.
What We Offer:
A supportive and collaborative work environment.
Opportunities for professional development.
Competitive salary and benefits package.
The chance to work with a company that values excellence and innovation.