Description
We are seeking a Customer Representative Officer to join our car financing company, offering a salary of 25,000 plus incentives. The role involves assisting customers with their financing inquiries, providing detailed information on loan options, eligibility, and repayment plans while ensuring a smooth application process. Responsibilities include verifying customer documents, collaborating with internal teams for loan approvals, maintaining accurate records, and ensuring compliance with company policies and regulations. The officer will also handle customer complaints, provide after-sales support, and promote additional financial products to enhance customer experience and drive sales. Strong communication, problem-solving, and customer service skills are essential. Require prior experience in customer service or sales being an advantage. The position is primarily office-based and offers opportunities for professional growth in a dynamic work environment.