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Details
Hiring Person/CompanyHiring as Individual
Company NameExponential Growth Company
Type of AdJob Offer
Salary from280000
Salary to349999
Career LevelMid-Senior Level
Salary PeriodHourly
Position TypeFull-time
Description
** AI-First Account Manager**
**Overview:**
In customer success, many teams only react to issues post-arising, leaving growth potential untapped. Only 33% of businesses use technology proactively to anticipate customer needs, resulting in missed engagement opportunities. This role is different. We harness AI to deliver data-driven, personalized customer experiences, transforming every interaction into a growth opportunity. Here, you’ll go beyond troubleshooting to leverage AI insights that predict needs, drive upsells, and foster loyalty, pioneering a redefined customer engagement approach.
**What You’ll Do:**
- **Customer Interactions:** Use AI for efficient issue resolution, tailored check-ins, and feedback analysis.
- **Product Engagement:** Enhance user experience with AI-driven recommendations and virtual assistance.
- **Optimization & Growth:** Drive growth and minimize churn through upselling and advanced customer success strategies.
**What You Won’t Do:**
- Acquire new customers
- Handle technical support tickets
- Participate in product development
**Key Responsibilities:**
Utilize AI to boost retention, deepen engagement, and create upselling opportunities by addressing customer needs proactively.
**Candidate Requirements:**
- 2+ years in B2B customer success
- Experience with GenAI tools (e. g. , ChatGPT, Claude, Bard)
Join us to shape the future of customer success through AI innovation and strategic engagement.
**Ready to Apply?**
www. egco. pk
(View phone number)
Listed by private user
Asim Ali Sidhu
Member since Nov 2024
See profile
Location
Pakistan
Ad id 1095192742
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