Description
We are hiring Customer Care Officers for our company specializing in online shopping.
Job Details:
Position: Customer Care Officer
Type: Full-time
Working Hours: 9:00 AM to 7:00 PM
Location: office-based
Responsibilities:
Responding to customer inquiries via calls, emails, and chats.
Resolving complaints and providing solutions promptly.
Managing order statuses and tracking information.
Ensuring customer satisfaction and a positive shopping experience.
Requirements:
Excellent communication and problem-solving skills.
Ability to multitask and handle customer queries efficiently.
Previous experience in customer service is a plus but not required.
Perks:
Opportunity to work with a fast-growing online shopping company.
Collaborative and supportive team environment.