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Details
Hiring Person/CompanyHiring as Company
Company NameCall centre
Type of AdJob Offer
Salary from25
Salary to30
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
Job Responsibilities:
Customer Service: Provide excellent customer service to clients seeking to book flights, manage existing reservations, or obtain travel information.
Flight Reservations: Process flight bookings, modifications, and cancellations using airline reservation systems.
Fare Quoting: Research and provide competitive flight fares to customers based on their specific needs and preferences.
Itinerary Creation: Prepare detailed travel itineraries, including flight schedules, hotel accommodations, and transportation arrangements.
Problem Solving: Address customer inquiries and resolve issues promptly and professionally.
Upselling: Promote additional travel services, such as hotel bookings, car rentals, or travel insurance.
Qualifications:
Excellent Communication Skills: Strong verbal and written communication skills in English are essential.
Customer Service Orientation: A passion for providing exceptional customer service and building positive relationships.
Proficiency with Airline Reservation Systems: Familiarity with airline reservation systems such as Amadeus, Sabre, or Galileo is preferred.
Knowledge of Geography and Travel Destinations: A basic understanding of geography and popular travel destinations.
Attention to Detail: Ability to accurately process and manage booking information.
Problem-Solving Skills: The ability to think critically and find solutions to customer inquiries and challenges.
Benefits:
Competitive salary and benefits package
Opportunities for professional growth and development
Dynamic and fast-paced work environment
Discounts on travel services
Office base Job
call center
night shift
Listed by private user
Miss Maha
Member since Jan 2019
See profile
Location
Pakistan
Ad id 1093119939
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