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Details
Hiring Person/CompanyHiring as Company
Company NameClicksync
Type of AdJob Offer
Salary from30000
Salary to60000
Career LevelExecutive
Salary PeriodMonthly
Position TypeFull-time
Description
Description
Join Our Team as a Customer Service Representative!
As the voice of our clients' brands, you'll be at the forefront of providing exceptional customer service, ensuring a positive and seamless experience for every customer. You'll be responsible for handling inquiries, resolving issues efficiently, and upholding the highest standards of service in a fast-paced, dynamic environment.
Key Responsibilities:
Customer Interaction: Connect with customers through phone, email, live chat, or social media to answer questions, offer information, and resolve concerns.
Problem Resolution: Identify customer issues, offer practical solutions, and ensure their satisfaction. Escalate complex matters when necessary.
Product/Service Expertise: Stay well-informed about the client’s products and services to provide accurate and helpful details.
Process Adherence: Follow company protocols, workflows, and compliance standards to deliver consistent service.
Record-Keeping: Log customer interactions and maintain detailed records in the CRM system.
Feedback: Share valuable insights from customers to improve products and enhance overall customer experience.
What We Offer:
Competitive salary and performance-based incentives
Comprehensive training programs to ensure your success in the role
Career growth opportunities within the company
A supportive and collaborative work environment
Employee wellness programs and additional benefits
Job Details:
Industry: Call Center
Functional Area: Client Services & Customer Support
Total Positions: 35+
Job Shift: Night Shift
Job Type: Full Time/Permanent
Location: Islamabad, Pakistan
Gender: No Preference
Minimum Education: Intermediate/A-Level
Career Level: Entry Level
Minimum Experience: Fresh
Apply today and start your journey with us!
Listed by private user
Clicksync
Member since Feb 2017
See profile
Location
Pakistan
Ad id 1097969363
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