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Details
Hiring Person/CompanyHiring as Company
Company NameLAVENDER SALOON
Type of AdJob Offer
Salary from30000
Salary to60000
Career LevelMid-Senior Level
Salary PeriodMonthly
Position TypeContract
Description
Greeting Clients: Welcome clients as they arrive, making them feel comfortable and ensuring they are taken care of.
Appointment Scheduling: Answer phone calls, emails, and messages to schedule, reschedule, or cancel appointments.
Managing the Waiting Area: Ensure the waiting area is clean, organized, and stocked with refreshments, magazines, or other amenities.
Client Check-In/Check-Out: Check clients in for their appointments and ensure a smooth check-out process, including payment and rebooking future appointments.
Booking Appointments: Use salon management software to book appointments, ensuring accuracy in the scheduling system.
Managing Schedules: Keep track of staff availability and appointments to prevent double bookings or scheduling conflicts.
Reminders and Follow-Ups: Send reminders to clients about upcoming appointments and follow up on missed or rescheduled appointments.
Data Entry: Maintain accurate records of clients’ personal information, preferences, and appointment history in the salon’s database.
Managing Payments: Process payments for services and products, ensuring that receipts are provided and transactions are accurately recorded.
Inventory Assistance: Help keep track of product inventory by recording sales of salon products and notifying the supervisor when stock is low.
5. Sales and Upselling
Product Sales: Promote and sell salon products to clients, providing recommendations based on their needs.
Service Promotion: Inform clients about special promotions, new services, or loyalty programs to encourage repeat business.
6. Communication with Staff
Coordinating with Technicians: Relay information between clients and salon staff, ensuring that appointments are ready and services are delivered on time.
Staff Schedules: Communicate with salon staff regarding their appointments and any client-specific needs or requests.
Issue Resolution: Notify the supervisor or relevant staff of any scheduling conflicts, client complaints, or technical issues.
Software Proficiency: Operate salon management software efficiently for bookings, cancellations, and payments.
Email and Social Media: Manage salon email or social media accounts for appointment scheduling, marketing, or client communication when required.
Listed by private user
zuraiz
Member since Mar 2017
See profile
Location
Pakistan
Ad id 1097509639
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