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Hiring Person/CompanyHiring as Company
Company NameVivid-Era Tech N Solutions.
Type of AdJob Offer
Salary from12000
Salary to35000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
We are looking for a dedicated and personable Female Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for helping others.
**Responsibilities:**
- Answering customer inquiries via phone, email, and chat.
- Resolving customer complaints and issues in a timely and efficient manner.
- Maintaining a positive and professional attitude towards customers at all times.
- Providing information about products and services.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Following up on customer interactions and ensuring customer satisfaction.
**Requirements:**
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in stressful situations.
- Proficient in using computers and various software applications.
- Strong problem-solving skills and attention to detail.
- Ability to work flexible hours, including weekends and holidays if needed.
**Preferred Skills:**
- Multilingual abilities.
- Experience with CRM systems.
Listed by private user
Vivid-Era Tech N Solutions
Member since Oct 2014
See profile
Location
Pakistan
Ad id 1093222206
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