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Details
Hiring Person/CompanyHiring as Company
Company NameLevel1 Solution
Type of AdJob Offer
Salary from40000
Salary to60000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
Company Profile:
We are a US MSP providing IT services to small and medium sized companies based in Washington-Viginia-Maryland region. We actively serve 100+ clients and have plans to expand further.
LinkedIn Profile: https://www. linkedin. com/company/level1solution/
Job Description:
- As a Helpdesk Support Technician, you will be the first point of contact for our clients.
Your primary responsibilities will include:
- Handling incoming client calls and providing remote assistance for their IT needs.
- Troubleshooting and resolving technical issues.
- Escalating complex problems to senior technicians when necessary.
- Documenting client interactions and solutions in our ticketing system.
Qualifications:
- Recent university graduates are encouraged to apply.
- Strong willingness to learn and adapt to new technologies.
- Excellent English communication skills, both written and verbal.
- Basic understanding of IT concepts and a keen interest in technology.
What We Offer:
- Comprehensive training to equip you with the skills needed to succeed.
- A supportive and collaborative work environment.
- Opportunities for career growth and development.
- The chance to work with a diverse range of clients and technologies.
This is a remote position.
Along with our CVs, we kindly ask you to submit a brief introduction. This can be either an audio or video recording, with a preference for a video note. The introduction should be between 30 seconds and 1 minute in length. Please email to harris"@"level1solution. com.
Thank you.
Listed by private user
Harris Ahmed
Member since Aug 2017
See profile
Location
Pakistan
Ad id 1094855636
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