Description
Job Title: Customer Support Specialist
Location: Gulshan Iqbal
Company: Designfied
Position Overview: We are seeking a friendly, fresher, and dedicated Customer Support Specialist to join our customer service team.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers with product/service-related questions, issues, and concerns.
Maintain a high level of product knowledge to effectively support customer needs.
Qualifications:
Excellent communication skills, both written and verbal.
Strong problem-solving abilities with a focus on providing effective solutions.
Flexibility to work in shifts, including evenings and weekends (if required).
Preferred Skills:
Previous experience in customer support.
Fluent in English.
Email us at: hrm. [redacted email address]