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Details
Hiring Person/CompanyHiring as Company
Company NameHolidays
Type of AdJob Offer
Salary from35000
Salary to80000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
We’re Hiring: Sales & Customer Services Representative for Australian based Airline Ticketing Agency
we specialize in delivering seamless and top-notch customer service in the travel and event industry. We are currently seeking passionate and dedicated Sales & Customer Services Representative to handle inbound calls regarding ticketing inquiries. If you're a detail-oriented person with excellent communication skills and enjoy helping others, this is the perfect opportunity for you!
Job Details:
Location: Jhelum, Pakistan ( On Site Job)
Salary Range: PKR 35,000 to 90,000 (bonuses+ uncapped commissions+ Increment)
Your Responsibilities:
Inbound Call Handling: Take inbound calls from customers inquiring about tickets for events, travel, and other services we offer.
Ticketing Support: Provide accurate information about ticket availability, pricing, booking procedures, refunds, exchanges, and cancellations.
Customer Assistance: Resolve customer concerns, guide them through the booking process, and assist with any issues related to their ticketing experience.
High-Quality Service: Deliver excellent customer service by staying patient, professional, and friendly during all interactions.
Problem Solving: Handle any special requests, complaints, or issues related to tickets and resolve them quickly and efficiently.
Meeting Targets: Consistently meet performance goals for call quality, customer satisfaction, and ticket resolution time.
What We’re Looking For:
Excellent communication skills and a friendly, positive attitude
Ability to manage multiple tasks and adapt to changing priorities
Self-motivated with a drive to meet and exceed targets
Strong problem-solving abilities and attention to detail
A proactive approach to handling customer queries and complaints
Office Timing:- 06:00 AM Till 02:00 PM
Listed by private user
Bilal
Member since Aug 2023
See profile
Location
Pakistan
Ad id 1100923780
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