Description
Responsibilities:
Provide excellent customer support on Daraz platform, our website, Facebook, and WhatsApp.
Handle customer inquiries, complaints, and product-related questions promptly and professionally across multiple communication channels.
Upload products on Daraz and our website, ensuring accurate and compelling product listings.
Engage with customers on Facebook and WhatsApp, addressing their queries and providing assistance.
Collaborate with the sales and marketing teams to enhance the online shopping experience.
Work closely with the logistics team to ensure timely product deliveries.
Generate reports on customer interactions, feedback, and product performance.
Benefits:
Competitive salary
Daily meals provided
Commission-based incentives
Opportunity for growth and career advancement