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Details
Hiring Person/CompanyHiring as Company
Company NameGlobal Management
Type of AdJob Offer
Salary from50000
Salary to70000
Career LevelAssociate
Salary PeriodMonthly
Position TypeFull-time
Description
**Job Description: Customer Support Representative (Night Shift)**
**Position:** Customer Support Representative
**Shift:** Night Shift
**Language Requirement:** Fluent in English
**Overview:**
We are seeking a dedicated and enthusiastic Customer Support Representative to join our team during the night shift. The ideal candidate will provide exceptional service to our customers, addressing inquiries, resolving issues, and ensuring a positive experience.
**Key Responsibilities:**
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information regarding products, services, and policies.
- Troubleshoot and resolve customer issues effectively and efficiently.
- Maintain a high level of customer satisfaction through active listening and problem-solving skills.
- Document customer interactions and follow up as necessary.
- Collaborate with team members to improve service processes and customer experience.
- Stay updated on product knowledge and company policies.
**Qualifications:**
- Fluency in English (written and spoken) is essential.
- Previous experience in customer support or a related field is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Flexibility to work night shifts, including weekends and holidays.
**Benefits:**
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and dynamic work environment.
If you are passionate about helping others and thrive in a fast-paced setting, we encourage you to apply!
CV email [redacted email address]
Listed by private user
Waleed Ahmed
Member since Sept 2023
See profile
Location
Pakistan
Ad id 1098584278
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