Description
Respond to customer inquiries via phone, email, or chat promptly and professionally.
Provide accurate and complete information to address customer questions or concerns.
Resolve customer issues or complaints with empathy and patience.
Maintain and update customer records and information.
Collaborate with other team members to ensure a seamless customer experience.
Identify opportunities for product or service upselling and cross-selling.
Keep up-to-date with product knowledge to assist customers effectively.
Handle social media comments and inbox.
Job Type: Full-time
Salary Range: 20000-30000
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