Description
Job Title: Customer Support Executive - E-commerce
Location: Saadi Town & North Nazimabad KARACHI
Job Type: Full-time
Salary: PKR 20,000 - 35,000 + commission
Required Skills:
1. Excellent communication skills (verbal and written)
2. Basic MS Excel knowledge
3. Ability to work in a fast-paced environment
Minimum Qualification: Intermediate
Preferred Candidates:
Residents of:
* Scheme 33
* Gulistan-e-Johar
* Malir
* Gulshan-e-Iqbal
* Shah Faisal
* North Nazimabad & Nazimabad
* FB area
* North Karachi
* New Karachi
How to Apply:
WhatsApp your CV to: (View phone number)
Job Description:
We're seeking a customer-focused and organized individual to join our e-commerce team as a Customer Support Executive. The ideal candidate will provide top-notch support to customers, resolve issues efficiently, and ensure a positive shopping experience.
Key Responsibilities:
* Handle customer inquiries via phone, email, and chat
* Resolve customer complaints and issues
* Process orders and track shipments
* Maintain accurate records in MS Excel
* Collaborate with internal teams to resolve customer concerns