Description
Customer Support Engineer
This is a staff position within the Customer Support Group responsible for ensuring continuity of systems and services for clients by providing technical support and installation services at customer sites.
Essential Functions:
1. Applicant must be experienced in electrical, electronics, cabling and installation work.
2. Assure continuity of the systems at customer sites.
3. Install our software and hardware products at customer sites.
4. Resolve issues in products at customer sites.
5. Be well organized and pay close attention to detail.
6. Stay abreast of the latest products through company trainings.
7. Ability to work without supervision.
8. Meet expectations for attendance and punctuality.
9. Work after office hours when required.
10. Travel to other cities for work.
11. Persons with own motorcycles will be preferred.
Package:
Depending on Qualification & Experience
Following benefits are offered other than salary:
1. Provident Fund.
2. Medical Coverage.
3. Life & Disability Coverage.
4. Meals when working over time, outstation or on holidays.
5. Outstation Allowance.
6. Overnight Allowance.
7. Travel Reimbursements.
8. Fuel Allowance.
9. Mobile Allowance.
Skills:
Electrical Repairs - Computer Network Operations - Customer Service Operations - Cable Management
Job Details
Industry: Information Technology
Functional Area: Client Services & Customer Support
Total Positions: 2 Posts
Job Type: Full Time/Permanent
Department: Customer Support
Job Location: Islamabad/Rawalpindi
Minimum Education: Diploma (DAE)
Career Level: Experienced Professional
Minimum Experience: 2 Years (Electronic Equipment, Computers, Cabling and Networking)