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Details
Hiring Person/CompanyHiring as Company
Company NameOnline Business
Type of AdJob Offer
Salary from20000
Salary to30000
Career LevelAssociate
Salary PeriodMonthly
Position TypeFull-time
Description
Asalam O Alaikum
This job is only for females, preferably living in Gulshan Iqbal
*Job Description:*
As a Customer Representative, you'll serve as the primary point of contact for customers, addressing inquiries, resolving issues, and providing product/service information.
*Key Responsibilities:*
1. Handle customer calls, emails, chats and Social Media.
2. Respond to customer inquiries, resolving issues promptly and professionally.
3. Provide product/service information, features, and benefits.
4. Process orders, returns, and exchanges.
5. Escalate complex issues to senior representatives or management.
6. Maintain accurate customer records and interaction history.
7. Meet or exceed customer satisfaction and productivity targets.
8. Collaborate with internal teams (sales, marketing, technical) to resolve customer concerns.
*Skills Required:*
1. Excellent communication and interpersonal skills.
2. Active listening and problem-solving abilities.
3. Patience, empathy, and conflict resolution skills.
4. Product/service knowledge and technical understanding.
5. Ability to work under pressure and manage multiple tasks.
6. Basic computer skills
To apply, kindly WhatsApp your resumes to the given number.
Listed by private user
Aslam
Member since Oct 2024
See profile
Location
Pakistan
Ad id 1093811991
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