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Customer Service Representative

Shah Rukn-e-Alam Colony, Multan
3 days ago
Details
Hiring Person/CompanyHiring as Company
Company NameMEGA Commerce
Type of AdJob Offer
Salary from25000
Salary to50000
Career LevelMid-Senior Level
Salary PeriodMonthly
Position TypeFull-time
Description
Job Title: Customer Support Representative Location: Office Job Type: Full-Time Salary: Competitive (Based on Experience) About Us: We are a growing eCommerce business specializing in leather goods, committed to providing top-notch customer service and a seamless shopping experience. We are looking for a Customer Support Representative to join our team and help us maintain excellent customer relationships. Responsibilities: • Responding to customer inquiries via email, live chat, and phone. • Assisting customers with order tracking, returns, and product-related questions. • Resolving customer complaints and ensuring satisfaction. • Maintaining accurate records of customer interactions and transactions. • Collaborating with internal teams to improve customer experience. Requirements: • Bachelor’s degree in English, IT, or a related field. • Excellent communication skills in English (both written and spoken). • IT background with the ability to handle basic technical issues. • Experience in customer service, preferably in eCommerce. • Ability to multitask and work efficiently in a fast-paced environment. • Strong problem-solving skills and attention to detail. What We Offer: • Competitive salary and performance-based incentives. • Flexible working environment. • Opportunity to grow within the company. • A friendly and supportive team. If you are passionate about customer service and want to be part of an exciting eCommerce venture, apply now! How to Apply: Send your CV and a brief cover letter to our email address or Whatsapp 0/3/0/8/6/3/7/3/9/0/0 [redacted email address]
Location
Pakistan
Ad id 1098588654
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