Description
About Us:
We are looking for a passionate and motivated individual to join our team as a Customer Service Representative who can efficiently handle social media interactions, manage customer orders, and maintain organized records using Google Sheets.
Key Responsibilities:
1. Social Media Management:
Respond promptly to customer inquiries and feedback on social media platforms.
2. Order Booking and Processing:
Handle customer orders accurately via chat.
Coordinate with the logistics team to ensure timely delivery of orders.
3. Data Management:
Update and maintain records in Google Sheets with precision.
Requirements:
Proficiency in English, both written and verbal.
Strong knowledge of social media platforms (e. g. , Facebook, Instagram, Twitter).
Hands-on experience with Google Sheets (basic to intermediate level).
Ability to handle multiple tasks efficiently and work under minimal supervision.
Excellent interpersonal and communication skills.
Dedication, enthusiasm, and willingness to learn and grow.
Prior experience in customer service or a related role is a plus.
How to Apply:
Send your CV to [redacted email address] OR Whatsapp (View phone number) Please include "Customer Service Representative Application" in the subject line.