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Details
Hiring Person/CompanyHiring as Company
Company NameJA international group
Type of AdJob Offer
Salary from50000
Salary to100000
Career LevelMid-Senior Level
Salary PeriodMonthly
Position TypeFull-time
Description
We're Hiring: Full-Time Customer Service Representatives at JA DIGITAL PVT LTD!
Looking to grow your career in customer service? Join our dynamic team at JA DIGITAL PVT LTD!
Position Details:
Role: Customer Service Representative
Job Type: Full-Time (7:30 AM to 6:00 PM)
Location: Bahria Phase 8
Basic Salary for Freshers: 45,000 PKR + 5,000 PKR Punctuality Bonus
Basic Salary for Experienced Professionals: 90,000 PKR + 10,000 PKR Punctuality Bonus
For Candidates with Over 2 Years of Experience: Salary up to 100,000 PKR
Responsibilities:
Handle customer inquiries via phone, email, or chat.
Provide accurate information and resolve customer concerns promptly.
Maintain a positive and professional attitude toward customers.
Record and update customer interactions in the company database.
Collaborate with the team to ensure a seamless customer experience.
Required Skills:
Strong Communication Skills: Ability to communicate clearly and effectively with customers in both verbal and written formats.
Problem-Solving Skills: Capability to handle customer concerns and resolve issues efficiently.
Time Management: Ability to manage time effectively and prioritize tasks.
Active Listening: Listen attentively to understand customer needs and provide appropriate solutions.
Teamwork: Work collaboratively with colleagues to ensure a seamless customer experience.
Patience and Empathy: Display professionalism and empathy while dealing with customer concerns.
Adaptability: Quickly adapt to changes in procedures or customer demands.
Basic Computer Skills: Proficiency in using email, chat tools, and customer management systems.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining quality service.
Perks & Benefits:
Company-provided lunch
Accommodation
If you are passionate about delivering excellent customer service and want to join a supportive work environment, we’d love to hear from you!
Contact us at: 030850888572,(View phone number)
Spread the word or apply now to start your journey with us.
Listed by private user
Felix
Member since Nov 2024
See profile
Location
Pakistan
Ad id 1095653602
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