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Details
Hiring Person/CompanyHiring as Individual
Company NameHandbag
Type of AdJob Offer
Salary from15000
Salary to30000
Career LevelAssociate
Salary PeriodMonthly
Position TypeFull-time
Description
*Location:* [Lahore]
*Job Type:* Full-time
*Timing:* 10 AM – 6 PM
*About Us:*
We are an expanding e-commerce store, dedicated to providing an exceptional shopping experience to our customers. To support our growth, we are looking for a motivated and customer-focused individual to join our team as a *Customer Service Representative (CSR)*.
*Key Responsibilities:*
- Handle order confirmation calls to customers, ensuring all details are accurate.
- Address customer queries and provide timely and effective resolutions.
- Manage and resolve parcel delivery issues by coordinating with courier companies.
- Maintain accurate records of customer interactions and follow up where necessary.
*Qualifications & Skills:*
- Minimum education: *Intermediate (FA/FSc)*.
- Excellent communication and interpersonal skills.
- Ability to handle customer inquiries with patience and professionalism.
- Strong problem-solving skills and the ability to resolve issues with a positive attitude.
- Prior experience in customer service is a plus, but not required.
*What We Offer:*
- Competitive salary package.
- Professional growth opportunities.
- Friendly and collaborative work environment.
If you are passionate about customer service and want to be part of a growing e-commerce business, we encourage you to apply.
*How to Apply:*
Send your CV to [[redacted email address]] with the subject line "CSR Application. "
We look forward to having you on our team!
Listed by private user
handbags
Member since Jan 2025
See profile
Location
Pakistan
Ad id 1096889647
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