Sj marketing is a leading Real Estate company dedicated to providing exceptional service to our clients. We value innovation, teamwork, and a commitment to excellence.
Job Description:
We are seeking a dedicated and personable female Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing assistance and ensuring a positive experience. Your responsibilities will include addressing inquiries, resolving issues, and providing product information.
Key Responsibilities:
• Respond promptly to customer inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues with patience and efficiency.
• Document customer interactions and feedback.
• Collaborate with team members to ensure customer satisfaction.
• Maintain a professional and friendly demeanor at all times.
Qualifications:
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities.
• Empathy and patience in dealing with customers.
