Description
**Job Title:** Female Customer Service Representative
**Location:** Main Tariq Road, Karachi
**Job Type:** Full-time
**Salary:** above mentioned
### **Job Summary:**
We are looking for a dedicated **Female Customer Service Representative** to join our clothing brand online deoart. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring an excellent shopping experience. If you have a passion for fashion, great communication skills, and a customer-focused mindset, we’d love to have you on our team!
### **Responsibilities:**
- Assist customers via phone, email, WhatsApp, and social media.
- Respond to customer inquiries about products, sizes, orders, and returns.
- Process online orders and track deliveries.
- Handle complaints professionally and provide solutions to customer issues.
- Maintain a positive and friendly attitude to enhance customer satisfaction.
- Collaborate with the sales and marketing teams to improve customer service.
- Stay updated on the latest fashion trends and brand offerings.
### **Requirements:**
- **Female candidate preferred. **
- Previous experience in **customer service** (preferably in the fashion or retail industry).
- Excellent verbal and written communication skills in **[English & Urdu]. **
- Strong problem-solving and multitasking abilities.
- Proficiency in using social media platforms, WhatsApp, and e-commerce tools.
- Friendly, patient, and customer-oriented personality.
### **Benefits:**
- Competitive salary
- Employee discounts on clothing and accessories
- Professional growth opportunities
- Supportive and friendly work environment
**How to Apply:**
Interested candidates can send their CVs to **[your email/contact details]** with the subject **"Customer Service Representative Application. "**