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Details
Hiring Person/CompanyHiring as Company
Company NameGaoxin group
Type of AdJob Offer
Salary from65000
Salary to70000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
Whatsapp: (View phone number)
About Us: We are a growing company looking to expand our customer support team. Our focus is on providing excellent service and fostering positive relationships with our customers through various communication channels. We are looking for dedicated, friendly, and professional individuals to join our team.
Position Overview: We are seeking a Customer Service Representative (CSR) for our chat support project. This role will involve handling customer inquiries, providing assistance, and offering solutions via online chat. The ideal candidate is a motivated, customer-centric individual who enjoys engaging with clients and helping them resolve issues quickly and efficiently.
Key Responsibilities:
Respond to customer inquiries via online chat in a professional and friendly manner.
Address and resolve customer issues, concerns, and complaints promptly.
Maintain a high level of customer satisfaction by providing timely and accurate information.
Document customer interactions and maintain records of communication.
Collaborate with team members to improve customer service processes.
Ensure all interactions are in line with company policies and procedures.
Requirements:
Female candidates only (as per the project requirement).
Strong communication skills, both written and verbal.
Previous experience in customer service, chat support, or related fields is a plus.
Proficiency in using chat software and basic computer skills.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills and the ability to stay calm under pressure.
A positive and professional attitude.
What We Offer:
Attractive salary with opportunities for performance-based bonuses.
Friendly and supportive work environment.
Flexible work hours.
Comprehensive training and development.
Growth opportunities within the company.
Listed by private user
Hizar Dawood
Member since Mar 2025
See profile
Location
Pakistan
Ad id 1099376207
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