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Details
Hiring Person/CompanyHiring as Company
Company NameRFC Security Group
Type of AdJob Offer
Salary from60000
Salary to60000
Career LevelMid-Senior Level
Salary PeriodMonthly
Position TypeFull-time
Description
Please read carefully and send CV at Control. [redacted email address]
Description:
RFC Security Group is a leading security and premise management provider in Ireland. As a Control Room Operator, your role is crucial in maintaining effective communication between company management, clients, and employees.
You will be responsible for monitoring Security Officers, receiving alarm activation calls, dispatching Patrol Operators, and handling car park management calls for clamp and declamp requests. Additionally, you will monitor incoming calls and emails, taking detailed messages and directing them to the appropriate departments when necessary.
Responsibilities:
• Monitor Security Officers and ensure they adhere to established protocols and procedures.
• Receive alarm activation calls, assess the situation, and dispatch Patrol Operators accordingly.
• Handle car park management calls, including clamp and declamp requests, efficiently and promptly.
• Monitor incoming calls and emails, accurately record and relay messages to the relevant departments.
• Maintain effective communication between company management, clients, and employees.
• Collaborate with different teams to ensure smooth operations and timely resolution of issues.
• Keep accurate records of incidents, actions taken, and other relevant information.
• Adhere to confidentiality and security protocols to protect sensitive information.
Requirements:
• Bachelor's degree in a relevant field or equivalent experience.
• Proficiency in MS Office, particularly Excel, for data management and reporting.
• Strong verbal and written communication skills in English.
• Excellent interpersonal skills with the ability to communicate and negotiate effectively.
Ability to work under pressure, prioritize tasks, and meet deadlines.
• Attention to detail and a high level of accuracy in capturing and relaying information.
• Excellent organizational and time management skills.
• Ability to adapt quickly to changing situations and make sound decisions.
• Previous experience in a command-and-control room or similar role is preferred. Please note that we are specifically looking for candidates who are willing to work full-time on-site at Food Street, 2nd floor, Al-Ahad Plaza, Near Clock Tower, Bahria Town Phase 7, Rawalpindi, and agree to the following terms:
• Employment: This is a full-time position with a monthly salary of 60,000 Pakistani Rupees.
• Shifts and 24/7 Availability: The Command-and-Control Room Operator role requires flexibility in working rotating shifts and being available 24/7 as per operational requirements. Candidates must be willing to work on rotating shifts and be available for oncall duties when necessary. If you meet these requirements and possess the necessary skills and qualifications, we encourage you to apply. We value diversity and equal opportunity employment, and we invite you to be a part of our success at Bahria Town Phase 7, Rawalpindi. To apply for this position, please submit your resume, cover letter. RFC Security Group is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
Listed by private user
RFC Security
Member since Nov 2024
See profile
Location
Pakistan
Ad id 1095007106
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