Description
Respond promptly to customer inquiries via chat.
Resolve customer complaints efficiently and professionally.
Identify and escalate priority issues to the appropriate channels.
Provide accurate information about products and services.
Maintain a positive, empathetic, and professional attitude toward customers.
Document all customer interactions and maintain detailed records.
Stay updated on product knowledge and support protocols.
_Requirements:_
Intermediate or Above
Fluent in English
Good Typing Speed