Description
its a remote job
you must have a laptop & having a USA based work
Chat Support Representatives provide timely and effective customer support through live chat, , or messaging platforms, resolving customer inquiries and issues in a fast-paced environment.
Key Responsibilities:
- Respond to customer inquiries via chat, hunting or messaging
- Resolve customer issues promptly and accurately
- Utilize knowledge bases and internal resources
- Maintain customer interaction records
- Meet customer satisfaction and response time targets
Required Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to multitask and manage multiple conversations
- Customer service experience
Benefits:
- Competitive salary and benefits package
- Career growth and professional development opportunities
- Collaborative team environment
- Flexible scheduling options (remote work available)
- Ongoing training and coaching