Description
Company Description
ChatPro Solutions is committed to delivering exceptional, round-the-clock chat support to ensure immediate customer assistance. Our team of dedicated professionals is available 24/7 to address inquiries, resolve issues, and enhance customer satisfaction. Through efficient, personalized service, we help businesses maintain outstanding customer engagement and build lasting relationships.
Role Description
We seek Chat Support Representatives for a full-time, on-site role at our Phase 5, DHA, Lahore office. In this role, you will provide real-time chat support to customers, handling inquiries, resolving issues, and ensuring a seamless customer experience. Your ability to communicate effectively and professionally will play a key role in maintaining high levels of customer satisfaction.
Qualifications
Fluent in English (both written and verbal)
Strong typing speed and accuracy
Excellent customer support and problem-solving skills
Strong analytical and critical thinking abilities
Exceptional communication and interpersonal skills
Ability to manage customer interactions efficiently under pressure
Prior experience in chat support or customer service is a plus
Familiarity with chat support systems is an advantage
Fluency in multiple languages is a plus
Compensation & Benefits
Basic Salary: PKR 70,000
Fuel/Dormitory Allowance: PKR 8,000
Accommodation: Company-provided dormitory for outstation employees