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Call Center Representative (CSR)

Range Road, Rawalpindi
1 day ago
Details
Hiring Person/CompanyHiring as Company
Company NameCONCEPT BPO 2.0
Type of AdJob Offer
Salary from25000
Salary to100000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
Description About Us: CONCEPT BPO 2.0 is seeking highly motivated and customer-focused individuals to join our call center team. As a Call Center Representative, you will provide exceptional customer service, resolve customer inquiries, and promote products/services via inbound/outbound calls. *Key Responsibilities:* - Handle inbound/outbound customer calls in a timely and professional manner. - Respond to customer inquiries, resolve        issues, and provide solutions. - Provide accurate information about              products/services, pricing, and                      promotions. Utilize problem-solving skills to address customer complaints concerns. - Meet or exceed performance metrics   (e. g. , call handling time, first call resolution]. *Requirements:*    High school diploma or equivalent. - 1-2 years of customer service experience (call center experience preferred). - Excellent communication and                        interpersonal skills.
Location
Pakistan
Ad id 1095916294
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