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Details
Hiring Person/CompanyHiring as Company
Company NameYour Dream
Type of AdJob Offer
Salary from30000
Salary to99999
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
We are leading Call center company dedicated to providing exceptional service and support to our customers. We pride ourselves on our commitment to quality and our vibrant company culture.
Job Overview: We are seeking a motivated and enthusiastic Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing assistance, answering inquiries, and resolving issues efficiently and professionally.
Key Responsibilities:
Answer incoming calls and respond to customer inquiries in a timely manner.
Provide accurate information regarding products, services, and policies.
Handle customer complaints and resolve issues with empathy and professionalism.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.
Meet or exceed performance metrics, including call volume and customer satisfaction scores.
Qualifications:
High school diploma or equivalent; associate degree preferred.
Previous experience in a call center or customer service role is a plus.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficient in using computers and call center software.
Ability to work in a fast-paced environment and manage time effectively.
Benefits:
Competitive salary and performance-based bonuses.
Comprehensive training program.
Paid time off and holidays.
Opportunities for career advancement.
How to Apply:
If you are passionate about helping customers and thrive in a team-oriented environment, we would love to hear from you! Please submit your resume and a cover letter to [redacted email address] with the subject line “Call Center Representative Application. ”
Listed by private user
Kashif Masih
Member since Oct 2024
See profile
Location
Pakistan
Ad id 1094031882
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