Description
We are seeking enthusiastic and customer-focused individuals to join our call center team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing exceptional service. Your excellent English communication skills and ability to work night shifts are essential for success in this role.
:
Answer incoming calls promptly and professionally
Address customer inquiries, resolve issues, and provide accurate information
Make outbound calls to follow up on leads or sales opportunities
Achieve sales targets by promoting products/services and closing deals
Document call details and update customer records in the system
Collaborate with team members to ensure seamless customer experiences
Adhere to company policies and procedures
:
Fluent in English (spoken and written)
Comfortable working night shifts (9:00 PM to 7:00 AM)
Strong communication and active listening skills
Sales-oriented mindset with the ability to upsell and cross-sell
Prior call center experience is a plus
High school diploma or equivalent
Compensation:
Basic salary: 20,000 to 25,000 PKR (for beginners)
Performance-based bonuses: Up to 7,000 PKR per sale
Experienced representatives can earn 35,000 to 45,000 PKR
If you’re passionate about helping customers and thrive in a dynamic environment, we’d love to hear from you! Apply now and be part of our growing team.