Description
Leadership
Assisting managers, providing direction to staff, and acting as a liaison between managers, employees, and customers
Operations
Overseeing day-to-day operations, ensuring company guidelines are followed, and monitoring sales activities
Communication
Providing feedback to staff, communicating with customers, and addressing employee and customer concerns
People
Recruiting and hiring new staff, conducting performance reviews, and supporting employee learning and development
Planning
Scheduling and coordinating meetings, developing strategies, and monitoring spending patterns
Problem-solving
Smoothly resolving problems within the workplace and troubleshooting POS systems
Reporting
Creating and analyzing reports, spreadsheets, and sales statistics