Description
As a Waiter/Waitress, you will play an essential role in delivering outstanding dining experiences to our residents and their guests. You will work in an upscale, fast-paced environment, ensuring that every resident receives the highest level of hospitality and attention. From serving meals and beverages to assisting with resident special requests, your role will be key in upholding the luxury standards of our property.
Key Responsibilities:
Room Service Delivery:
Take food and beverage orders from residents via phone or app, ensuring accurate order details and any specific requests.
Deliver meals, snacks, and drinks to residents' apartments with professionalism, care, and attention to detail.
Ensure all orders are presented in an aesthetically pleasing manner, meeting the property’s high standards.
Maintain a friendly, positive, and professional attitude with residents, ensuring their needs are met promptly and efficiently.
Set up the dining area in the apartment for residents, ensuring everything is tidy and well-arranged.
Assist residents with special requests or dietary restrictions, coordinating with kitchen staff to meet their preferences.
Timely Service:
Ensure that food and beverages are delivered within the designated time frame and at the appropriate temperature.
Handle any resident complaints or concerns regarding room service with professionalism and care, escalating issues to management as needed.
Order Preparation Assistance:
Assist kitchen staff with light preparations or food packaging as needed for room service orders.
Ensure that all food delivery items, such as utensils, napkins, condiments, and drinkware, are appropriately included with each order.
Stock & Inventory Management:
Maintain inventory of room service supplies (e. g. , trays, utensils, napkins, beverages) and ensure adequate stock levels.
Report low inventory levels or any broken equipment to the supervisor or property management team.
Cleanliness & Organization:
Ensure all room service trays, carts, and equipment are clean, sanitized, and properly stored after use.
Maintain a tidy and organized work area, including the room service station and any storage areas.
Location: Patriata Murree.
Suitable candidates can share their CV at [redacted email address]