Description
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries,
recommending solutions and guiding product users through features and functionalities.
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.
Respond to customer queries in a timely and accurate way,via facebook meta
Familiarity with our industry is a plus
Multi-tasking abilities
Excellent communication and problem-solving skills
Patience when handling tough cases
Follow up with customers to ensure their technical issues are resolved
TIMINGS:
8:00AM to 4:00PM
4:00PM to 12:00AM
12:00AM to 8:00AM